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Frequently Asked

Digital Images

  • Do I received digital images?
    All of your edited images will be posted on a password protected online image gallery within 2 weeks of your wedding day. From here, you and your guests can view and download the images. An email will be sent to you with the link to access these images. ​ You will also be notified via email or phone to contact our studio to set up a time to pick up your digital images.
  • Where do we see our images and how long the editing processes take?
    Yes! All of our collections include high resolution copies, which allow you to create prints either at home, or at a photo lab of your choice. We will provide these images to you on a USB drive. While Flavio and Rosina Photography Studios does retain all copyrights to the images, a personal use license is included in your contract. This will allow you to create as many prints as you'd like and post your images on line.
  • Do you deliver every image you shoot?
    No, we do not. We eliminate duplicate images, test shots, missed focused shots, shots with bad expressions and other images that may dilute the overall final product. In some instances, candid laughs and emotional tears are some of the best images from the day. Unfortunately, they can also yield some unflattering facial expressions. We might snap a few extras of any of these moments to make sure we have a great shot with the ideal expression for the moment. With our expertise of processing thousands of images each year, we eliminate what doesn’t make “the cut” and you will receive the rest.
  • What do you mean by “touching up” the photos?
    “Touching up” in our studio is our standard (basic) post production. See the question below for clarification.
  • What is the difference between advanced and custom; and why are there additional costs for custom retouch?
    Advanced (level 2) post-production includes touch ups such as removal of blemishes, removal of bags under eyes, removal of fly-away hairs, etc. On the other hand, custom post production is anything that requires extensive, custom work in Photoshop such as removing entire objects from the scene, changing the size and shape of body parts or other objects in the scene, adding objects to a scene and other custom work. We charge hourly for the custom post production as the time required ranges depending on the complexity of the project. Please contact our studio manager for a quote for custom post production. Please note: The images that are chosen for album design or printing are always touched up our Level 2 Post Production as described above.
  • How long does it take to get my prints?
    Product creation times vary, however, print orders will generally be completed within 3 weeks after the product order is submitted. Similar to the post-production process, if you require rush processing, a fee of $50.00 will be charged. Additional fees for rush shipping may also apply.
  • What is my free mobile app?
    We offer a free customized mobile app for you to enjoy. We choose 40-50 images that highlight your wedding day or your engagement session. They are designed on an app. The app is then emailed to you. You can simply follow the instructions and install it on your smartphone or your ipad.

Albums

  • Do I received digital images?
    All of your edited images will be posted on a password protected online image gallery within 2 weeks of your wedding day. From here, you and your guests can view and download the images. An email will be sent to you with the link to access these images. ​ You will also be notified via email or phone to contact our studio to set up a time to pick up your digital images.
  • Where do we see our images and how long the editing processes take?
    Yes! All of our collections include high resolution copies, which allow you to create prints either at home, or at a photo lab of your choice. We will provide these images to you on a USB drive. While Flavio and Rosina Photography Studios does retain all copyrights to the images, a personal use license is included in your contract. This will allow you to create as many prints as you'd like and post your images on line.
  • Do you deliver every image you shoot?
    No, we do not. We eliminate duplicate images, test shots, missed focused shots, shots with bad expressions and other images that may dilute the overall final product. In some instances, candid laughs and emotional tears are some of the best images from the day. Unfortunately, they can also yield some unflattering facial expressions. We might snap a few extras of any of these moments to make sure we have a great shot with the ideal expression for the moment. With our expertise of processing thousands of images each year, we eliminate what doesn’t make “the cut” and you will receive the rest.
  • What do you mean by “touching up” the photos?
    “Touching up” in our studio is our standard (basic) post production. See the question below for clarification.
  • What is the difference between advanced and custom; and why are there additional costs for custom retouch?
    Advanced (level 2) post-production includes touch ups such as removal of blemishes, removal of bags under eyes, removal of fly-away hairs, etc. On the other hand, custom post production is anything that requires extensive, custom work in Photoshop such as removing entire objects from the scene, changing the size and shape of body parts or other objects in the scene, adding objects to a scene and other custom work. We charge hourly for the custom post production as the time required ranges depending on the complexity of the project. Please contact our studio manager for a quote for custom post production. Please note: The images that are chosen for album design or printing are always touched up our Level 2 Post Production as described above.
  • How long does it take to get my prints?
    Product creation times vary, however, print orders will generally be completed within 3 weeks after the product order is submitted. Similar to the post-production process, if you require rush processing, a fee of $50.00 will be charged. Additional fees for rush shipping may also apply.
  • What is my free mobile app?
    We offer a free customized mobile app for you to enjoy. We choose 40-50 images that highlight your wedding day or your engagement session. They are designed on an app. The app is then emailed to you. You can simply follow the instructions and install it on your smartphone or your ipad.

Video

  • Do I received digital images?
    All of your edited images will be posted on a password protected online image gallery within 2 weeks of your wedding day. From here, you and your guests can view and download the images. An email will be sent to you with the link to access these images. ​ You will also be notified via email or phone to contact our studio to set up a time to pick up your digital images.
  • Where do we see our images and how long the editing processes take?
    Yes! All of our collections include high resolution copies, which allow you to create prints either at home, or at a photo lab of your choice. We will provide these images to you on a USB drive. While Flavio and Rosina Photography Studios does retain all copyrights to the images, a personal use license is included in your contract. This will allow you to create as many prints as you'd like and post your images on line.
  • Do you deliver every image you shoot?
    No, we do not. We eliminate duplicate images, test shots, missed focused shots, shots with bad expressions and other images that may dilute the overall final product. In some instances, candid laughs and emotional tears are some of the best images from the day. Unfortunately, they can also yield some unflattering facial expressions. We might snap a few extras of any of these moments to make sure we have a great shot with the ideal expression for the moment. With our expertise of processing thousands of images each year, we eliminate what doesn’t make “the cut” and you will receive the rest.
  • What do you mean by “touching up” the photos?
    “Touching up” in our studio is our standard (basic) post production. See the question below for clarification.
  • What is the difference between advanced and custom; and why are there additional costs for custom retouch?
    Advanced (level 2) post-production includes touch ups such as removal of blemishes, removal of bags under eyes, removal of fly-away hairs, etc. On the other hand, custom post production is anything that requires extensive, custom work in Photoshop such as removing entire objects from the scene, changing the size and shape of body parts or other objects in the scene, adding objects to a scene and other custom work. We charge hourly for the custom post production as the time required ranges depending on the complexity of the project. Please contact our studio manager for a quote for custom post production. Please note: The images that are chosen for album design or printing are always touched up our Level 2 Post Production as described above.
  • How long does it take to get my prints?
    Product creation times vary, however, print orders will generally be completed within 3 weeks after the product order is submitted. Similar to the post-production process, if you require rush processing, a fee of $50.00 will be charged. Additional fees for rush shipping may also apply.
  • What is my free mobile app?
    We offer a free customized mobile app for you to enjoy. We choose 40-50 images that highlight your wedding day or your engagement session. They are designed on an app. The app is then emailed to you. You can simply follow the instructions and install it on your smartphone or your ipad.
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